Unveiling the Unforeseen: The Shifting Landscape of ICT in South Africa by 2025/26
- Omtech
- Dec 13, 2024
- 4 min read

The Information and Communication Technology (ICT) sector in South Africa is on the brink of a significant transformation, setting the stage for exciting trends and innovations by 2025/26. With rapid advancements in technology, increasing internet access, and changing consumer behavior, the future of ICT promises to reshape how South Africans connect, work, and thrive economically.
As South Africa embraces digital transformation, it is essential to explore the trends that will define its ICT landscape. Here are some key areas to watch in the coming years.
1. Enhanced Connectivity with 5G Networks
The rollout of 5G technology is set to revolutionize connectivity in South Africa. With speeds up to 100 times faster than 4G, lower latency, and greater capacity, 5G networks will enable applications like smart cities and virtual reality.
Investments in infrastructure are crucial. Currently, South Africa's mobile penetration rate is about 90%, but only 21% of mobile users have access to 4G networks. By 2025, 5G could boost mobile broadband access to remote areas, helping to close the digital divide and potentially increase GDP by 2.5% through improved productivity.
As 5G becomes more prevalent, South Africa has an opportunity to overcome traditional connectivity issues and create innovative industries.
2. Growth of the Digital Economy
The digital economy in South Africa is poised for rapid growth, fueled by a soaring reliance on e-commerce, digital services, and flexible work solutions. As more businesses move online, the market landscape is becoming dynamic and competitive.
Key sectors such as fintech are expanding quickly, with online transactions growing by over 40% year-on-year in recent estimates. E-health solutions are also gaining traction, with telemedicine seeing increased usage since the pandemic. The rise in smartphone ownership among young South Africans, which reached 52 million in 2023, will further support this growth, making digital literacy an urgent focus in education.
With these advancements, South Africa's digital economy is on course to position itself as a leader in Africa, attracting foreign investment and driving economic progress.
3. Focus on Cybersecurity
With the increasing digitization of services comes greater risk. Cybersecurity is no longer optional; it is a necessity for both businesses and individuals. South Africa faces significant threats, with data breaches reported to have increased by 70% in the last two years alone, leading to a call for more robust security measures.
As businesses seek protection, the demand for cybersecurity professionals is set to rise. The government and private sectors will need to form partnerships to create frameworks that ensure a secure online environment. To further bolster security, awareness campaigns and training sessions on best practices will empower users to recognize and mitigate risks effectively.
4. The Rise of AI and Machine Learning
Artificial Intelligence (AI) and Machine Learning are reshaping the ICT sector in South Africa. By 2025/26, more businesses are likely to adopt AI-driven solutions for tasks like data analysis and customer support, streamlining operations dramatically.
In the local start-up scene, tech innovators are already creating AI applications tailored to specific challenges. For instance, South African health tech firms are using AI to predict disease outbreaks, improving public health response times. This growth could establish the country as a hub for cutting-edge technology, driving innovation throughout Africa.
5. Emphasis on Sustainability and Green Technologies
In response to global environmental concerns, the ICT sector in South Africa is increasingly focusing on sustainability. Companies are acknowledging their role in reducing carbon emissions and adopting eco-friendly practices in operations.
We might see a rise in sustainable tech, including energy-efficient data centers and smart grid technologies. According to recent reports, these innovations could cut energy costs by up to 30%, helping businesses save while positively affecting the environment.
The emphasis on sustainability aligns with global efforts to combat climate change and reflects a growing awareness within the sector.
6. Evolving Education and Skills Development
To take advantage of the opportunities presented by ICT advancements, South Africa must prioritize education and skill-building. The existing digital divide highlights the need for a workforce equipped with relevant skills for future jobs.
Educational institutions should revise their curricula to include ICT-focused programs, emphasizing coding and data analytics. Partnerships among the government, educational institutions, and companies will be vital to ensure training aligns with job market demands.
By investing in education, South Africa can cultivate a skilled workforce ready to elevate its position within the global ICT landscape.

Future Possibilities Ahead
The ICT landscape in South Africa is ready for substantial change by 2025/26, marked by enhanced connectivity, a booming digital economy, an increased focus on cybersecurity, and growing reliance on AI and green technologies.
As South Africa embraces these changes, collaboration among government, industry, and educational institutions will be crucial.
By investing in infrastructure, education, and sustainability, South Africa can leverage technology to boost economic growth and improve quality of life.
As this journey continues, staying updated on these trends and actively participating in shaping the future of ICT will be essential for everyone involved. With the prospects ahead, the future looks bright for communication, connectivity, and innovation.
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